7 Replies
Ashley Terwilliger

Thanks, Bailey! It's hard to tell from that image alone what's going on, but I can certainly see how something is cut off. 

It would help to know what version of Storyline you're using, and if you've checked the screen resolution/DPI settings for your two monitors. I'd look at using as close to 100% (or 96 DPI) as possible. 

Ashley Terwilliger

Hi Bailey, 

The latest update (Storyline 360, build 3.31.19951.0) included a number of fixes which are always noted in the linked release notes. 

For the issue you've run into, I'm still not clear exactly what you're seeing. Were you able to check the screen resolution of your laptop when it's undocked? How does that compare with your docking monitor? 

If you need more help, our Support Team is only an email away! They could offer a screen sharing session to see exactly what you see on the computer.