Laptop Resolution

Hi there, 

I've been creating lessons in my laptop with resolution as below. However the quality I've noticed has been blurry and when publishing to word quality is too low. Is it because of my laptop? If so is there any way to work around it and can I save my work by switching laptop but using file or would I have to start from scratch? 

Please share your thought, tight work deadlines.

Display resolution - 1366 x 768

Thanks

Sujata

14 Replies
Sujata Gurung

Hi Pierre, 

Thank you for such a quick response. I resized as per your suggestion with the given resolutions however it's altered the way the lesson looks. To keep it consistent my lesson has to match my colleagues and they used the "16:9" option however their lesson is of a higher quality (also newer model laptops). 

Please see in the attachments 

File name: 1. Icons: Amended to higher resolution and it altered the side menu bar

File name: 2. Icons: My normal screen and how big the text particularly that in the side looks like

File name: Colleague screenshot: This is what my colleague's screenshot looks like, as you can see text is slightly bigger and clearer but men bar is of same size. 

Alternatively, I've asked my colleague (based in different office) to publish my articulate file for me and see if it makes a difference. I really want to avoid having to start over again. IT have mentioned the pixels are slightly lower than that recommended by Articulate and I don't kno whether that has anything to do with this? 

Thank you 
Sujata

Pierre Jouan

Hi Sujata,

I suppose your colleagues have "Full HD" laptops (that is 1920x1080 pixels)  while you have a standard resolution one (1366x768). 

Your project (720x405) is upscaled on both screen (nearly 2x on yours, 3x on your colleagues) , that's why pictures may look blurry on yours and blurrier on theirs. Text is fine because it's vector based.

Your screen recordings are actually MP4 videos (look in story_content output folder) recorded at your screen resolution (1366x768) so they are not as crisp as pictures (video compression) and rescaled on Full HD screens (a bit blurrier).

I think you should make your screen captures on a Full HD machine (or plug a FHD monitor on your laptop) to get best quality at any resolution.

Hope this helps.

Pierre

Sujata Gurung

Hi Pierre,

I do have a monitor connected to my laptop. I previously had recorded it from my laptop and the screen was blurry so moving to my laptop seemed to have made it better, until now. I even sent my file to my colleague to publish for me but it's still not crisp I guess as I originally made the recording. Their files seems fine importing to word.

Please find attached a test recording I did on my monitor which is 1920x1080. My colleagues do have newer model laptops but I don't understand why there's such a difference. Will moving to a newer model laptop help?

Attached:
- Previous version of lesson using the monitor (still blurry when published)
- That same lesson I've imported to word

Thanks
Sujata

Pierre Jouan

Well, your "older" version looks cleaner to me!

And I noticed captures were made in FHD because filenames (in story_content folder) gives away resolution : video_5bTblEC9Sew_0_56_1920x1088.mp4

As for Word export, images are the same resolution as your SL file. So, for a better output, you can resize (or even temporally oversize ) your SL.

See the difference between 720x405 and 1920x1080 export in the attached image.

Sujata Gurung

Hi both, 

Thank you for your help. The file I first sent you in the beginning is what I've got to work with now, I've contacted somebody else too and they've said the quality is fine and perhaps exporting is an issue is due to my own computer settings. I've checked all recommendations however exporting to word is still an issue. I will check back with them or ask another colleague to export and see if that works.

Thanks again
Sujata 

 

Sujata Gurung

Hi Pierre, 

Thank you, this might have been what you'v been trying to explain before. When I changed file size to 1920x1080 indeed the screenshots are clearer in word. However due to the difference in size from the published lesson the captions had moved off or skewed. So I can just go into storyline and amend accordingly.

Luckily this is a workaround that works for now so thanks. In terms of going ahead I am going to ask to switch to a slightly newer model of laptop also as I seem to have to do more work to make my files look ok in comparison to my colleagues. This was something IT have advised and will see if it helps.

Thanks
Sujata