Last item on trigger won't work
Aug 30, 2016
Good Afternoon,
I've created a slide where if the user clicks the > "next slide" option without viewing any of the markers shown on the page then it provides a warning message saying you may have missed content.
This appears to be working and we're using a lightbox to relay the message to the user. This has it's own "take me back" or "yes i understand" option. < will go back to the original slide, > will go to what the next slide would have been.
This has worked for 7/8 triggers... the 8th item always fails. Would anyone have a clue as to why this is. All actions/triggers/rules/variables are correct. This is checked be reordering the trigger list. If I move the 8th item to 1st slot. Then the new "8th" item will fail...
Currently, it's set to go to a slide in it's own scene. Using variables so it knows where to send the user on return. If 1 go to A if 2 go to B etc.
Any help, much appreciated. Or if anyone can think of a different want of using this message.
8 Replies
Hi GForces
it would probably help if you could upload your story file so folks can look at the setup and see if there is something amiss.
Several of the items included would be sensitive information. So I'm unable to share the details, without just deleting most items.
Hi GForces,
Are you able to share your .story file with our team privately? If so you can send it along to them here, or you could look at deleting the sensitive elements.
Many thanks Ashley,
Submitted through support.
Awesome GForces - if you want to let me know the case number I can also follow along in the case with our team.
Hi Asheley. 00880312
#00880312 is the case that, currently Victor is looking into.
Many thanks for any assistance provided.
Thanks - I'll keep an eye on it as well and you're in excellent hands with Victor!
Hi GForces,
I checked in on your case and see that Victor was continuing to test your set up, and it seems he was able to replicate the behavior in your file, although inconsistently. I also see that you and Victor discussed another workaround and he advised you to use that in the meantime.
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