Last update problems
Jul 31, 2016
I accepted a product update for Storyline 2 on Friday and since then all my storyline files seem to not show the program icon normally associated with the file. Instead it just show little blank page. How do I resolve this - concerned that files may become corrupt or is not associating the default program.Attached a picture of what I see since the update
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6 Replies
I have seen this as well it won't corrupt your files but may affect the default opening behaviour
Hi Shawn!
Our QA team is aware of this and experiencing as well. I'm not sure of a way to prevent or correct at this time. Seems to only be a display issue with newly created files and any 'updated' to the latest version.
I have attached this to the report with our QA Team so that we can update when applicable.
Hi Leslie, apart from the issue reported above can I just say the other fixes in this release are great. The looping control over animated gifs is fantastic. I haven't seen 100% control of animated gifs for a long time. Modern browsers just seem to ignore the looping setting. Its working in both flash and html5 outputs so I can now dispense with my workarounds. I was also pleased to see the Vimeo full screen fix.
Please thank the team.
Trevor
I will share this Trevor! Thank you for sharing :)
Hi all,
I wanted to provide an update here, as Storyline 2 Update 11 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where:
You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.
Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
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