Launch Content on LMS displays grey page

Aug 30, 2013

I"ve uploaded a completed Storyline to the Articulate LMS and when I attempt to Launch Content, or to see the content via the email link, I get a grey screen with Previous and Next buttons that do not go anywhere.  The content is not accessible.  What am I doing wrong?

3 Replies
Ashley Terwilliger-Pollard

Hi Karri and welcome to Heroes! 

This article should help you to view the content within Articulate Online. If that doesn't solve your issue, are you able to view your published content locally? If you are, and it's only not working when you view it online you may want to review this article.  If you need anything else just let us know! 

Karri Smith

Thanks for the links.  I was able to get the content to display by de-selecting the HTML 5 output option.  I'm not entirely clear why that may/may not be ncessesary, but I can say that some Java that I placed in a certificate slide for Current Date will not work.  Can you clarify why the HTML 5 option may be causing this?

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