15 Replies
Brian Allen
Nicola Scott

They are PC's Brian. I tested on my computer which has storyline installed, On a surface pro laptop and on 2 other PC's. It worked fine on the laptop and my PC but not on the other 2 pc's which is strange. When I click launch story file all i'm getting on these is a blank screen.

Brian Allen

The two PCs that it didn't work on, did you try copying the files from the USB drive to the local hard drive? Doubt it would make a difference...

I'm pretty much out of ideas on this one, sounds like you've done all the troubleshooting already.  The only thing I can think of is it's got to be security settings of some kind on the PCs that it's not working on.

Brian Allen
Nicola Scott

It will work from the story HTML file

The only problem you may have launching the HTML file directly is local content issues, like some Flash Player functionality may not work (exit buttons, etc.) and the user will probably get a blocked content message if they use IE.