My SL3 question slide has 2 layers. One for correct; one for incorrect. User answers multiple choice, clicks submit, sees correct layer. BUT when they click the next (in my case, a continue button), the layer visually hick-ups, or moves up and down over the base layer before moving on. I've had it happen in 2 modules and a coworker is having the same issue. Please advise. Thanks.
Sorry to hear you're running into this issue! Assuming it's a built-in question, you'll most likely see a couple of triggers on each slide layer. If you remove the Hide layer trigger, does that help?
Thank you for your quick response. I do NOT have a "hide layer" trigger on the base layer, the correct layer, or the incorrect layer. Just variable adjustment triggers and jump to next slide trigger.
Not sure if this helps. I just discovered that it works fine in Chrome...it's in IE that the layer jumps. Are you aware of any setting I might need to change in Storyline or IE so it plays better there?
I see that we have an active bug report for this issue with slide layers in Internet Explorer. I'm going to add your comments to the report, but it looks like Chrome is working as expected.
Is it possible to use Chrome rather than Internet Explorer?
I also wanted to share another workaround! Moving the Next button closer to the middle of the slide seems to do the trick. Let me know if that works for you!
Yes, we can use Chrome. And since it works fine in Chrome, I'm going to leave the "next" button in the lower right corner. I will share out with my team that that can be a workaround if they need to use IE. Thank you.
7 Replies
Hi Rhonda,
Sorry to hear you're running into this issue! Assuming it's a built-in question, you'll most likely see a couple of triggers on each slide layer. If you remove the Hide layer trigger, does that help?
Looking forward to hearing back!
Thank you for your quick response. I do NOT have a "hide layer" trigger on the base layer, the correct layer, or the incorrect layer. Just variable adjustment triggers and jump to next slide trigger.
Hi Rhonda,
Thanks for clarifying what you have in your trigger panel. It sounds like something else may be causing the issue here!
Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!
Not sure if this helps. I just discovered that it works fine in Chrome...it's in IE that the layer jumps. Are you aware of any setting I might need to change in Storyline or IE so it plays better there?
Hi Rhonda!
I see that we have an active bug report for this issue with slide layers in Internet Explorer. I'm going to add your comments to the report, but it looks like Chrome is working as expected.
Is it possible to use Chrome rather than Internet Explorer?
I also wanted to share another workaround! Moving the Next button closer to the middle of the slide seems to do the trick. Let me know if that works for you!
Yes, we can use Chrome. And since it works fine in Chrome, I'm going to leave the "next" button in the lower right corner. I will share out with my team that that can be a workaround if they need to use IE. Thank you.
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