Layers all of sudden not working May 03, 2012 By Celestial Holmes I was using the beta version of Storyline and then I downloaded the free trial version of the release software. Now, my layers work in preview mode but not once the course is published. Please help!
Celestial Holmes Author 11 years ago05/03/12 at 6:02 am (UTC) Oh, I have a lot of images on the layers that are not working. Could that be causing the problem?
Steve Flowers Hero 11 years ago05/03/12 at 6:04 am (UTC) Shouldn't be. But if it's verifiable you might try submitting a bug report along with your file so support crew can sort through it.
Celestial Holmes Author 11 years ago05/03/12 at 6:11 am (UTC) Can't submit a bug in the release version...
Brian Batt Staff 11 years ago05/03/12 at 6:17 am (UTC) Hi Celestial, I'll contact you via a private message & have you send me the file. Thanks!
Brian Batt Staff 11 years ago05/03/12 at 12:30 pm (UTC) Just a quick update, the content worked as expected after clearing the browser cache.
5 Replies
Oh, I have a lot of images on the layers that are not working. Could that be causing the problem?
Shouldn't be. But if it's verifiable you might try submitting a bug report along with your file so support crew can sort through it.
Can't submit a bug in the release version...
Hi Celestial,
I'll contact you via a private message & have you send me the file. Thanks!
Just a quick update, the content worked as expected after clearing the browser cache.
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