Layers did not appear appropriate

Sep 05, 2019

Hello,

I got a strange situation. It is a freeform drag and drop slide. So I created a third layer (1st, 2nd layer is incorrect, correct). But the 3rd layer does not show appropriately, it shows base layer instead. 

I played around with all options Hide base layers... But it does not work. Please see the file below.

6 Replies
Diane Fallier

I have looked at this file a couple of times. There is something weird happening when you tell Storyline to hide the base layer. I created a dummy result layer that just had a text box. It doesn't show if I tell Storyline to hide the base layer but displays properly if I do not. Also, it doesn't show if I hide the objects in the base layer individually. I don't have time to figure out if there is a single object on the base layer causing this problem. 

I recommend opening a support case for this problem.

Ren Gomez

Hi Learning and Development,

Thanks for sharing your file, and it looks like we were able to replicate the issue on our end. I'm so sorry you ran into this issue, as it seems like this may be a bug.

Here's some more detail about how we tackle bugs. I'm really sorry that I can't say if this issue will be fixed, but you're in the right place to stay updated on this bug's progress. 

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