1 Reply
Alyssa Gomez

Hi there Isabella,

Thanks for your question! Do you mean when you preview your course, the background appears white, but when you publish, it appears grey? I'd like to get a little more information that'll help me narrow down why this could be happening:

  • Are you using Storyline 2 or Storyline 360 on the latest update?
  • Are you working from your local hard drive, as opposed to a network or flash drive?
  • What publishing format did you choose? Where did you host the content after publishing?