Learner Answers not showing in Review Results When Using a Question Bank

Oct 04, 2022

I put together a quiz that uses a question bank to randomly draw 10 questions. For some reason, only one slide shows the learner's response when selecting the Review Results button.  All the other slides do not. They are marked incorrect, even when the answers that were given are correct. Why are the other slides not showing the learner's responses?  The quiz is scoring correctly, so I know that it is recording the responses somehow.  

The other questions were imported into a scene that is in the project except this one.  I had to make a new version of it, because it wasn't working at first because it had more than one incorrect feedback.  At first, I thought it was because it was the only question set to "Automatically decide" when revisiting, but when I changed all the rest to match, I still got the same result. Hopefully, I do not need to recreate the others. 

5 Replies
Jose Tansengco

Hello Kari,

Thanks for reaching out! 

The behavior you described typically happens when the revisit behavior of a slide is set to 'Reset to initial state'. If you have a slide set to this revisit behavior, the answers that a learner entered gets reset when in review mode, causing the slide to show as incorrect during review mode regardless if it was answered correctly.

Since you mentioned using 'Automatically decide' as the revisit behavior, I'd like to take a closer look at your project file to figure out what's happening. Would you be willing to upload a copy of your project here or privately by opening a support case?  We'll delete it as soon as we're done with testing. 

Kari Bogdan

I submitted the case just now. I will follow-up with this discussion if others note they are having issues.  I appreciate the help since we could use this in an upcoming project with more than 20 quizzes. Every other year we have just left the questions in the same order. I would like to randomize them to ensure people really know how to complete the procedures.

Jose Tansengco

Hi Gary,

Happy to help! It would be helpful if we could take a look at your project file so we can test your review layers to see why they aren't appearing in review mode. Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done!