Licenses

Jun 22, 2016

Hello,

I am currently looking at using Articulate Storyline 2 in my organisation to design E- Learning.

I just had a quick question, does any one know if licenses can be transferred to new team members when their predecessors have left the business or do we need to buy new ones?

Thank you,

Isabel 

1 Reply
Christie Pollick

Hi, isabel -- Thanks so much for reaching out with your question! To transfer your Storyline license from one computer to another, do the following:

  • Make sure that your computer is connected to the Internet.
  • Uninstall the software from your computer:
  • Windows 8: Press Windows Key+X on your keyboard to display the Tools Menu, and select Programs and Features. Or, right-click the lower left corner of your monitor to display the Tools Menu, and selectPrograms and Features.
  • Windows 7 or Windows Vista: Go to Start > Control Panel > Uninstall a program.
  • Windows XP: Go to Start > Control Panel > Add or Remove Programs.

Your registration will now be released from the original computer. You may install the software on the new computer, and then follow the activation instructions sent via email at the time of the original purchase.

Also, as a reminder the Articulate EULA, doesn't permit transferring software to another user. If there's a special condition that would require a transfer, such as an employee leaving the company, you'd need to request consent and receive permission from Articulate.

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