Lightbox in Storyline 3 looks a bit blurred in Preview

One of these things is not like the other...  If you look closely at the screenshots within this image, you'll see that the Lightbox in Preview is a bit blurred. This fuzziness started with the upgrade to Storyline 3. The blur is not enough to be illegible, but it is enough to make the screenshot unusable. I often capture Preview images for clients to review, so this could mean a lot of extra work just to get a clear screenshot... 

BTW, Articulate, I've already submitted a Feature Request asking for clear lightboxes in Preview. Geez....

 

5 Replies
Alyssa Gomez

Thanks for including those screenshots, Judy. I'm seeing the same thing you're seeing. I appreciate you submitting a feature request for this, and actually, I'd say it's more of a bug on our end. In theory, the image quality in Preview should match what you see after publishing, but clearly Preview is more blurry.

I really appreciate you for bringing this up, and I'm going to get this reported to my team. I'll be sure to keep you posted on any updates I receive through the process. I'm sorry this has been a pain point for you!