13 Replies
Stephen Lock

Hi Wendy,

Thanks for responding. I am using Storyline 360. I can't share the whole project but I have mocked up the problem in the attachment. When you click the question button the question opens in a lightbox, but the drop down boxes are appearing underneath the lightbox.

Stephen Lock

Hi Wendy,

Actually, I hadn't tried publishing so it's a relief to find out that the issue is resolved when the file is published :)

However, it is still an issue when previewing (see attached video). Is there anything I can do to make it work in preview mode?

Thanks for your time Wendy, I really appreciate it.

Wendy Farmer

Hi Stephen

I noticed similar in preview but the dropdown didn't reveal anything at all, so I couldn't see the list 'underneath' as per your video.  SL360 previews in html5 and I published and viewed the html5 output so I would expect same results but I didn't get it.

I would log a support ticket and get the Articulate guys to take a look at it. At least you know it works on publish :-) All the best with your project.

Ashley Terwilliger

Hi all, 

Thanks for your patience here as we fixed up the issue where a Matching Drop-down question in a Lightbox slide was not working on Preview and when viewed from Articulate Review.

To install the update, launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

You can also see all the important fixes and new features available today in the release notes here.  

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.