Lightbox sometimes causes project to get stuck when previewing
Hi. I'm currently working on my first project in Storyline. It's currently 20 slides and I think the finished project will be around 30 slides.
Anyway, one of my slides is called Credits and provides info about me. I've created a link to it called "Credits" in the top-right of the player, so it's available at all times. I've also selected to show the slide in lightbox mode.
I've been previewing my project so far and I've been clicking the Credits link and opening/closing the Credits slide all throughout the preview, just as a test. I've noticed that usually when I close the Credits slide, the project resumes where it had left off.
However, I also noticed that in some cases, the project gets stuck. It doesn't resume where it left off after I close the Credits slide.
It seems like the project is getting stuck when I've clicked the Credits link at a time when a slide is changing layers, although I'm not sure that's why it's getting stuck.
I also think it's unlikely that most learners will be clicking the Credits link during the times the project is getting stuck — I've been clicking it every fifteen seconds or so and at times when a learner would be focused on interacting with the project. And the majority of the time, in my tests, the project does not get stuck.
However, I thought I would post about this situation here because I'm wondering if there is a way to prevent the project from getting stuck in all cases. Is there? Is there something I can do to prevent it from getting stuck entirely? Or is there some quirkiness to Storyline that makes it impossible to prevent the problem in all cases?