Lightbox trigger error
I am wondering if anyone else is having this problem.
In my course I have a lightbox that pops up if the learner tries to access part of the module when they haven't completed the relevant quiz.
It pretty much just says 'you must do the quiz first to access this part of the training'. They can then click on 'ok' and it should close the light box and directs them back to the introduction screen. This is based on two triggers on the 'ok button':
"close lightbox when user clicks"
"Jump to 1.1 Introduction when user clicks"
If I put close lightbox first it closes the light box and the slide they aren't supposed to be able to access plays.
If I put the Jump to.. first it jumps to that slide but in a lightbox.
I know from my Storyline training this should not be happening, you should be able to get both triggers to execute. Can anyone point ot what i may be doing wrong?