I'm making a quiz that uses a Likert Scale in Storyline 2. I've typed my 2 questions into the "statement fields", I've clicked on "scale" and filled in 10 variables into the "scale labels", and selected "show numbers on scale"
Everything works beautifully, except that when I preview my likert scale quiz, the 10 variables keep scrambling. So, for example, instead of showing up as:
"not at all", "almost none", "fairly weak"... "almost completely", "completely"
It will scramble these so that they're not in the correct order. Can anyone help me out?
I can't see the issue in preview, the scale is following the order as you have it set up - are you seeing this when the module is published as well. I took a snapshot of the scale and put it onto the slide - see attached video.
Hi there, I'm having this issue as well. I've attached a screen shot of how I enter it in order from 1-5, but upon hovering, it shows a different order. I've also attached the file.
Just one small fix is all you need: On the Likert Scale slide, click Form View and then the Scale button. On the Scale Label pop-up window, swap the choices for 3 and 5.
Hi Katie, thanks for your help! Unfortunately, I've tried this a few times and it just comes up with some new way to mix them up. There doesn't seem to be any rhyme or reason to the order that comes up next.
Thanks, Katie! It's Storyline 3 (update 6). The incorrect order appears in both the published output and during preview. The published output was for web.
Thanks for checking that. I opened your file in Storyline 3 Update 6, and saw what you noted, but I was able to make the changes that Katie mentioned and preview and then publish to keep the right order. Can you take a look at my published output here?
I also uploaded a copy with my changes here. Can you tell me if that one works for you? If it does, I'd also look at where you're saving/storing your .story file. I'd want to encourage you to work locally as much as possible, as editing a file on a network/shared drive is known to cause some odd behavior ultimately leading to corruption.
That is so strange! I always work locally because of what you mentioned. I saw that your file works perfectly fine so I re-tried mine by deleting the whole scale and re-adding it and now it works. I have no idea why! I tried doing that several times already and it still kept mixing them up. Ugh, so frustrating. I guess that's how it goes - you bring it to the professionals and the problem stops. Thanks again for your help!
Strange indeed, Cristina! Keep us posted if you run into something similar again, and we're always here to work with you to resolve it and find the cause. Sometimes it's as simple as close it down, give it a rest, and come back to it with fresh eyes.
Christina Colquhoun - Same thing happened to me, but if you don't click ENTER after each entry, it won't stick! Silly detail, but I was cutting and pasting and didn't click enter after each one.
12 Replies
Are you able to post the story file or a link to a preview of the module?
Here's the quiz...
Hi Jon
I can't see the issue in preview, the scale is following the order as you have it set up - are you seeing this when the module is published as well. I took a snapshot of the scale and put it onto the slide - see attached video.
Hi there, I'm having this issue as well. I've attached a screen shot of how I enter it in order from 1-5, but upon hovering, it shows a different order. I've also attached the file.
Thanks for sharing your file, Cristina!
Just one small fix is all you need: On the Likert Scale slide, click Form View and then the Scale button. On the Scale Label pop-up window, swap the choices for 3 and 5.
Check out this short Peek 360 video for a visual walk-through, and here's a link to the published output!
If the choices keep reverting after those steps, please let me know. We'll keep digging to get to the bottom of this!
Hi Katie, thanks for your help! Unfortunately, I've tried this a few times and it just comes up with some new way to mix them up. There doesn't seem to be any rhyme or reason to the order that comes up next.
Hi, Cristina!
Thanks for that additional insight, and I'm really sorry you have to deal with that. I'd love to try to nail down why this is happening:
Thanks, Katie! It's Storyline 3 (update 6). The incorrect order appears in both the published output and during preview. The published output was for web.
Hi Cristina,
Thanks for checking that. I opened your file in Storyline 3 Update 6, and saw what you noted, but I was able to make the changes that Katie mentioned and preview and then publish to keep the right order. Can you take a look at my published output here?
I also uploaded a copy with my changes here. Can you tell me if that one works for you? If it does, I'd also look at where you're saving/storing your .story file. I'd want to encourage you to work locally as much as possible, as editing a file on a network/shared drive is known to cause some odd behavior ultimately leading to corruption.
Thanks, Ashley!
That is so strange! I always work locally because of what you mentioned. I saw that your file works perfectly fine so I re-tried mine by deleting the whole scale and re-adding it and now it works. I have no idea why! I tried doing that several times already and it still kept mixing them up. Ugh, so frustrating. I guess that's how it goes - you bring it to the professionals and the problem stops. Thanks again for your help!
Strange indeed, Cristina! Keep us posted if you run into something similar again, and we're always here to work with you to resolve it and find the cause. Sometimes it's as simple as close it down, give it a rest, and come back to it with fresh eyes.
Christina Colquhoun - Same thing happened to me, but if you don't click ENTER after each entry, it won't stick! Silly detail, but I was cutting and pasting and didn't click enter after each one.
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