I'm having an issue where lines (inserted as a shape) will not appear on my slide. For kicks, I tried inserting other shapes (rectangles, stars, circles) and they all appear just fine. Thoughts?
In addition, the same issue is happening with arrows (single and double).....weird!
However, I did discover that the block arrow shape is working, so I'm going to use that. Would still like to know the issue with lines/arrows if anyone could assist.
Thanks for reaching out and sharing what you are experiencing in your project.
Do you know what version of Storyline you're using?
You can check by going to: Help > About Articulate Storyline
We are currently on Build 3.29.19305.0 of Storyline 360. You can read all of the details here.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi, this issue has been occuring for me in my storyline course. Specifically it previews fine but when i publish to a scorm file arrow disappear and also a curved box with dashes as the line style.
Thank you for reaching out! I am sorry to hear about the trouble you are encountering.
Does this issue also occur in new files after publishing the course? If so, that may indicate that Storyline isn't working properly. It may help to run a repair of Storyline to see if that clears the issue. This link provides more details on this process here:
6 Replies
In addition, the same issue is happening with arrows (single and double).....weird!
However, I did discover that the block arrow shape is working, so I'm going to use that. Would still like to know the issue with lines/arrows if anyone could assist.
Thanks,
Angie
Hi Angie,
Thanks for reaching out and sharing what you are experiencing in your project.
Do you know what version of Storyline you're using?
You can check by going to:
Help > About Articulate Storyline
We are currently on Build 3.29.19305.0 of Storyline 360. You can read all of the details here.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Leslie,
I'm using v 3.27.18822.0 and would be happy to share privately. Thanks so much for being willing to take a look!
Angie
Thank, Angie. Taking a look now.
Hi, this issue has been occuring for me in my storyline course. Specifically it previews fine but when i publish to a scorm file arrow disappear and also a curved box with dashes as the line style.
The block arrow works but not the normal arrows.
Hi Jun,
Thank you for reaching out! I am sorry to hear about the trouble you are encountering.
Does this issue also occur in new files after publishing the course? If so, that may indicate that Storyline isn't working properly. It may help to run a repair of Storyline to see if that clears the issue. This link provides more details on this process here:
If the repair doesn't help, please let us know!
This discussion is closed. You can start a new discussion or contact Articulate Support.