I am editing a course that I didn't create, and the person added buttons that open links. However, you need to double-click to open the link. The buttons are not set up to double-click. I added a button, and it works fine with one click, even when I send it to the same page.
Any idea what might be happening? There are no variables or weird triggers.
I saw the same behaviour - you have to double click to get the link to open.
I did create a new file and import your slide in to see if that made a difference but it didn't. But as you said above you successfully created a button with link and it works...so you may just want to recreate or you may want to log a support ticket with Articulate and get the techs to look at the file.
As a workaround you can add a hotspot over the top of the link and add the link trigger to that (works each time first time) - just means you lose the hover state as hotspots don't have states.
Thank you for your help. Rebuilding is what I recommended too. I think there might have been something in the back causing this, and it was not reset after deleting the variable/trigger.
Adding a hot spot could work but rebuilding it's much better and we need to make the course accessible :)
5 Replies
Hi Robi
can you share the story file or even just the slide with the issue
Hi,
Sure. It single-clicks when you use Enter to open the link, but double-clicks when the mouse is used.
Robi
BTW, thank you, Wendy. There are no notifications when someone replies to a post, so I didn't know you had replied. Sorry.
Robi
Hi Robi
I saw the same behaviour - you have to double click to get the link to open.
I did create a new file and import your slide in to see if that made a difference but it didn't. But as you said above you successfully created a button with link and it works...so you may just want to recreate or you may want to log a support ticket with Articulate and get the techs to look at the file.
As a workaround you can add a hotspot over the top of the link and add the link trigger to that (works each time first time) - just means you lose the hover state as hotspots don't have states.
Sorry I couldn't be more help
Hi Wendy,
Thank you for your help. Rebuilding is what I recommended too. I think there might have been something in the back causing this, and it was not reset after deleting the variable/trigger.
Adding a hot spot could work but rebuilding it's much better and we need to make the course accessible :)
Thank you again!
Robi
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