Links to files in resources

Hi Ryan,

I don't think it is possible to link to a file in the RESOURCES tab, but you can use a trigger on, say, a button or shape, to download a file, like so:

Hope this helps!

Hi Ryan,

Here are directions on how to link to a file you've stored in the course player Resources section. Additionally as Veronica mentioned you can link to files directly as shown here. 

Thanks all.

Ashley: That is definitely getting bookmarked! 

Thanks for clarifying :)

No problem Veronica. :-) 

Ashley, I have seen that there is a local copy of any files saved in the output files once the stoyline is published which is something of which I had not been aware.

Thanks for your help.

Kind regards,

Ryan

Hi Ryan,

Glad you found that and it worked for you as well. 

This is not working for me.  What could I be doing wrong? 

Hi Brent,

This discussion is quite a bit older, so it's hard to say what may be going wrong on your end, as you may even be using a different version of Storyline! 

Let's start from scratch...

• Do you know what version/update of Storyline you're using? You can check by going to the "Help" Tab -> "About Articulate Storyline".
• If you're attaching resources, are you adding them into the Player, as a link on a slide, or both? 
• Where are the resources stored originally on your computer?
• What happens when you link them and test the published output? 

Finally, if you're able to share a copy of your .story file that may help us track down where you went astray! Upload it using the Add Attachment button and we'll take a look! 

Hi. Hoping to open this discussion back up. I'm in Storyline 360. I've uploaded files to the resources tab. Hyperlinked to them. But I always get an error that there is no file. One thing might be that I'm in the master slide (it's basically a link on a menu bar) so maybe that's why? Any ideas?

Hi John,

Happy to help here! Let's see why that error message is showing up. 

A few questions for you about this:

• Does the error message occur after publishing your course? Or is this happening while previewing your course? 
• You mentioned that you are in the Master Slide, is this a custom resources tab? Or is the design similar to what is outlined here. 

Please keep us posted and let us know if you have any questions! 

Thanks! We got it!

Sweet! Thanks for the update, John :)

Hello! 

I'm experiencing a challenge with this process. When the link to the resource is clicked, the following error message displays. Any tips would be greatly appreciated!

This XML file does not appear to have any style information associated with it. The document tree is shown below. Any help would be greatly appreciated! 

<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>courses/G571G6L6JZ/42570137-f1b7-42d2-adda-bc3bca6c7a32/0/story_content/external_files/Sample_Resume_1.png</Key>
<RequestId>A10A61B83551CF68</RequestId>
<HostId>TnG6jSZsmubJYszeOoU8vjAVJsJXyt75o824LNy0ajnmOtR/lbyMMEHsatjWSnoXOXG5kKE2BY0=</HostId>
</Error>

Hi Tarah and welcome to E-Learning Heroes 😊

Thanks for reaching out and sharing that you are running into a similar issue. 

Is this an error that you're seeing after the content is published?

I'd be happy to take a closer look. With your permission, please share your project file. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Hi Leslie,

I'm curious to know how Tarah was able to fix this problem. I'm facing the same issue on my end, and with the exact same verbiage in the pop up window. I;m currently viewing mine in a review link after having published it.

Thanks for your help and time!

Hello Patrick!

I don't see that we heard back from Tarah. I'd like our Support Engineers to step in and offer their expertise. They're pros at figuring out error messages. You can use this link to connect with a Support Engineer.

Thank you, Lauren! Will submit a case directly :).

Hi all. Was this resolved as I'm getting the same error when the file is published. The files can be accessed via resources but not via a custom link using the correct link: story_content/external_files/filename.pdf (obviously I've put the correct file name in)

Hello Marion!

I'm happy to help! Are you viewing the course on your local hard drive, or is it uploaded on a web server or LMS?

I'd recommend uploading your course to Tempshare to see how the course behaves in a web environment.

If you still see the same behavior, I'd recommend sharing your course with our Support Engineers in a support case. They'll take a look at your project and reply with their findings!

I found that the Resources link must be displayed (selected in the Player settings) for the attachment to be included in the output, so the link works. 

If you don't want to have the Resources link displayed on the player, delete the label in the Player settings.