LMS can't recognize the completion
Customer's LMS replied as "failed to send a completion log" when my storyline contents reached to end slide. Could you tell me the reason if you know it?
(The reply is the attached image "Publish5": It says "Failed to send a completion log because this contents have already been completed. Please launch the contents again")
Last year, I submitted the same setting storyline contents to the same customer and it worked well though.
My publish condition is as below (and the attached capture image)
-Storyline2, Scorm 2004, 2nd edition
-Testing in Scorm Cloud, it works well
-Completion is tracked by number of slides viewed
Thank you for your support in advance!