LMS giving strange answer

Oct 23, 2017

The LMS gives my answer with lots of additional data which doesn't make sense. Is it due to the type of output I choose or something else? I chose SCROM 2004. 

17 Replies
zay lo

I am not sure how to identify the type of LMS to use. Is it based on version and build? I am new to LMS.

As for Likert scale, we are trying to accumulate all the data from the LMS into a list of answers from various learners. So it is like I choose 1 agree, 2 Supper Agree and the result will show that under Agree and super agree, 1 and 2 respectively

Ashley Terwilliger-Pollard

Hi Zay,

There are lots of great community discussions on how to choose a  Learning Management System (LMS). I'd take a look at some of the information shared here:

I hope that those help and get you started. I'd also take a look at the Building Better Courses side of ELH. That side tends to focus more on design and how to, but lots of best practices and recommendations for this!

Ashley Terwilliger-Pollard

Hi Zay, 

Are you using any non-English Characters in your answers? You may find that non-English characters in question and answer text are replaced by underscores (_) in LMS debug logs or reports.

We replace non-English characters with underscores when communicating with an LMS to conform to AICC and SCORM 1.2 standards. These specs only support letters, numbers, and a few special characters (!, $, %, *, etc.). SCORM 2004 supports more characters, but many LMSs don't. Sending unexpected characters could cause LMS reporting to fail.

Katie Riggio

Thanks for sharing your file with us, Zay ☺️

We ran some tests in Storyline 360 and 2 (SCORM formats 1.2 and 2004), and saw that spaces convert to underscores in the SCORM Cloud report log. It seems that the answers are being formatted that way for file storing purposes.

I'd like to enlist the help from our Support Engineers for a closer look, though! I've created a case on your behalf, so you should receive a confirmation email shortly. I'll follow along as well and post updates here, as needed!

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