I'm having a couple of clients experience issues with their LMS not showing images or video of output from Storyline. For a bit of background, the LMS output is to SCORM 1.2 and contains videos recording with Reflector. We use Reflector to record videos on the iPad and then import the videos into Storyline.
Are you able to replicate the behavior when viewing yourself? Do you know what browser and Flash version they're using to view the courses? You'll want to make sure they're using one of the supported browsers in this article. You may also want to try loading the course into SCORM Cloud to confirm if it's LMS specific.
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Hi Jim,
Are you able to replicate the behavior when viewing yourself? Do you know what browser and Flash version they're using to view the courses? You'll want to make sure they're using one of the supported browsers in this article. You may also want to try loading the course into SCORM Cloud to confirm if it's LMS specific.
There are some known reasons here on why the videos may not play, although those same reasons wouldn't impact the images.
If you're able to check into those items mentioned, and still are having some difficulty can you share a copy of the .story file with us?
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