LMS Issue - Lesson Won't Re-Open
We are having the following issue:
When a learner tries to a reopen a module from our LMS the content does not display, and the browser window that should display the content is white/blank.
This does not happen for all users, let's say <10%. But our pools of learners are in the hundreds often so 10% is not a good situation. Our LMS vendor feels it's a content driven issue - potentially the module is sending bad data back to the LMS database.
Does anyone have any experience with this issue? Or similar issues?