LMS not recording completion status for a module with no quiz
I'm trying to troubleshoot why one of our modules wouldn't show a completion status on our LMS. This is a module called 'Getting started' which gives an overview of the course so it doesn't have a quiz attached to it.
In the publishing option, I selected 'Track using number of slides viewed (1 of 12)'. I tested each of the LMS Reporting option (Passed/Incomplete, Passed/Failed, Completed/Incomplete, Completed/Failed) and none of them works.
I've already looked at this article: https://blogs.articulate.com/word-of-mouth/troubleshooting-lms-issues/ and this: https://articulate.com/support/article/how-to-report-completion-status-and-success-status-to-an-lms-sl2
All the rest of our modules with quizzes are able to publish the results successfully.
I'm unable to share the course in a public forum.
Can you please help?