LMS percentage versus Storyline course report mismatch in SCORM course
I'm struggling with a client's proprietary LMS and the way it's processing the score that is being sent from a Storyline course. In a nutshell, the final exam is the one that is set to report results. It's a question bank with 30 questions of which 20 are drawn. There are other question banks and individual question slides in the course but I've triple checked that none of those are included in the results slide tagged to be reported back to the LMS. I'm not getting the correct percentage reported/displayed by the LMS.
Here's the longer version:
I took the course and completed the two required exams. The first score is not set to report anywhere, you just have to complete it to be able to move to the second section. I scored 19/20 (95%) on both exams (not that the first should matter). When I look at the results (print results from the quiz results page) it shows my score correct (19/20 and 95%) but when I go back to the LMS my score on that individual attempt is actually 97%. I have no clue where that number could even come from.
Normally I do significant testing in SCORM cloud so I can rule out any reporting issues before it gets to my client's LMS but this course is massive due to videos (300+ mb) and I didn't want to have to charge my client more for the testing to upgrade SCORM cloud if there was an easy fix.
Any one out there who can shed some light on this for me or should I bite the bullet and buy the SCORM cloud upgrade?