2 Replies
Lara McKinnon

I was finally able to publish, however it seems the method I used was quite odd.

The end result is that I saved a copy of the source file to my desktop and published to my desktop successfully.

This is why it was odd...

  1. I deleted scenes until I was down to the 2 slides without Audio, and then published successfully.
  2. I closed the publishing window, and did an undo to bring back a recently deleted scene (the file was unsaved) and it published!
  3. So I kept undoing my deletions and publishing until I had all of my slide back

Interestingly enough the size of the newly published .story is slightly smaller. 

  • Maybe something in the temporary files that was causing an issue?
  • Maybe the one short screen recording was originally located on my desktop and the path needed to be reset to publish?

 

Alyssa Gomez

Hi Lara!

Thanks for reaching out, and I'm sorry you ran into all this trouble! The Publish for Word issue is a bug we've seen in the latest update of Storyline 360. Our team is looking into it now, and we'll let you know as soon as it's fixed.

I'm glad you got the Publish for LMS sorted out. Was the original file stored somewhere other than your local C: drive, like a network or flash drive? If so, that can cause all kinds of problems, so we always recommend working from and publishing to your local drive.