LMS Screen Reader Doesn't Read Storyline Projects

Hi Steve,

I'm not familar with the Screen reader inside the LMS you mentioned, but as our 508 support indicates we currently only support JAWS, so you may want to look at testing it with that screen reader as well. It's a free trial download and I believe it's good for 45 days or something similar? 

I'm not sure what you meant in terms of audio being a part of the design decision either - but you shouldn't have to record audio for what you want read out within Storyline - although that may be something specific to your LMS. 

Perhaps you'll want to take a look at testing with JAWS and you could also look at testing it at SCORM Cloud which is an industry standard for LMS testing.This article will walk you through how to test at SCORM Cloud.

Thanks so much, Ashley. The design decision part came from the support documentation that I found on the Articulate site - and there was no indication about how these decisions can be made, so that's where I was guessing about whether the decision meant recording and manually incorporating into a project. Will see if JAWS help to solve our problem.

Thanks again!

Steve

Hi Steve,

Just to clarify a bit further - if you want audio as a part of your course, yes you'd have to record that and add it in as a part of your design. If you're using a screen reader, the screen readers job is to read out what is on the screen or within the alt text. So that's up to the screen reader you're using.

Let us know if you're still having difficulty with JAWS!

The story continues...

So the learner who reported this problem uses a Mac. From what I've been informed, JAWS is currently only PC-based software. Are there any options for the Mac user? And yes, we are looking for a solution that reads what is on the screen as opposed to adding audio to this particular project. Any help would be appreciated! Thanks!

Hi Steve, 

Thanks for coming back to update us. I know a few others in the forums have mentioned a specific Mac screen reader but I can't find the name in the forums searching. Its not one that we offer support for, but it's one that I know a few others have mentioned worked well.