Loaded pictures are invisible

Sep 09, 2014

Help!

My Articulate project is almost finished and everything worked just like I wanted. Yesterday I tested the latest version and everything looked fine. So I saved. This morning I started up the project and there was this problem. In the story view everything looks okay. I see al the pictures etc. But when I open a slide, the pictures are not visible!!! Same in the preview modus. My whole project is worthless that way!!!

Seems to be a bug in Articulate... Hope you can help me as soon as possible!!!

Kind regards, Kirsten

3 Replies
Leslie McKerchie

Hi Kirsten!

When creating, editing, or publishing a Storyline project, we recommend working from your local hard drive (typically your C: drive). Working from a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes you've made to your project, and loss of resources. Here's a helpful article for you.

Would you be able to share your .story file so that we could have a look?

Kirsten Godding

Hi Lesie,

thanks for your information. Fact is that I already work form my C drive. And that I haven't had any problems of this kind the last two months working on this project. Till this morning everything worked well. 

I am able to share my .story file, but would prefer to do this privately. The project is an e-learning course for my client, and he wouldn't appreciate sharing it. So do you have a private email address I can send the file to?

Thanks!

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