Loading delay when Storyline is embedded in Canvas

Jun 26, 2020

Hi Articulate Community,

I have been reviewing past issues, but it seems that most are quite dated. I have published a Storyline 360 module for LMS and uploaded it to Canvas. When I load it into a Canvas page via an iframe, there is a significant delay when loading slides. I have tested it on multiple devices/browsers, and it is a continuous issue. I am wondering if there is a best practice that I am missing, or if others have found issues for this fix.

Thank you in advance for any help you can provide!

Best,

Nodin D.

1 Reply
Leslie McKerchie

Hello Nodin and welcome to E-Learning Heroes :)

Thanks for contacting us and sharing what you are experiencing in your published environment.

It sounds like you are able to load it in Canvas successfully, but the issue happens once you reference that upload in an iframe. Is that correct? 

Do you experience a similar result if you upload the content to a web server, create the iframe link, then embed it to your Canvas page?

How to Embed Published Content in a Web Page

Have you been able to contact your Canvas team to see if they have any tips/advice?

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