Locking Quiz after Number of Attempts - Using SuccessFactors LMS
SuccessFactors is my first LMS, and I’m creating content with Articulate Storyline 2, which is my first authoring tool. I’ve got my first course created, and I’m up to the point of trying to set up the Knowledge Check as I’ve been directed to. Being this is so many firsts, I was hoping someone would be able to help get everything set up so that SF and Storyline can speak to each properly.
It’s a compliance course, let’s just get that said and out of the way. So, there’s a Knowledge Check at the end. The Knowledge Check is a Question Bank, pulling 10 random questions from 20. Passing score is 80%. Our Compliance Dept would like to lock the course after three attempts, so that assistance can be provided, and then unlock and allow the user to continue. How do I do this???
From the Storyline side - I originally set up the quiz to allow the user to retry. And I have since learned that I would have to use variables to count the number of times the user hits the Retry button, and then change the state of the Retry button to Disabled when the count reached the number of retries (2). So that effectively locks the course, the user calls in, intervention is provided, and we can reset the course. How, though? I can’t think of a way to reset the quiz for that one user. Has anyone used Storyline properties to set a number of attempts and lock a course, and then unlock it again when the user meets whatever requirements are needed to proceed?
The other option is to control the number of attempts by SF. But again I get stuck with how to reset the Storyline quiz. Should I set up the Results Slide Properties to NOT allow the user to retry the quiz? I would have to so that the failing score is sent to SF, learning is recorded as Incomplete - Not for Credit, and that is counted as attempt 1. Then the user should get attempt 2 without needing to reach out to anyone. So how is the Storyline quiz then reset? Is there a way to submit the failing score to the LMS to count as attempt 1 AND allow the user to have access to the Retry button in the course?
I’ve talked myself into circles on this one. Any advice on how to do this is greatly appreciated!