Logo in player loses transparency Aug 18, 2018 By Eitan Teomi Hi there, I noticed that if I use a PNG file with alpha channel as a logo in the player, it still appears with a white background in the player. Is there a way around this? Thanks, Eitan
Leslie McKerchie Staff over 5 years ago08/20/18 at 9:23 pm (UTC) Hello Eitan, Thanks for reaching out regarding your logo. I know that we have a reported issue when viewing courses in the Articulate Mobile App. Is that what you are experiencing as well? Do you have a sample .story file we could take a look at?
Eitan Teomi Author over 5 years ago08/20/18 at 9:43 pm (UTC) No, this is viewed in a desktop/laptop browser. I will create a an example slide and post it here later on.
Leslie McKerchie Staff over 5 years ago08/21/18 at 1:24 pm (UTC) Thanks for letting me know that detail Eitan. Sounds like you may be experiencing something different then and I'd love to take a look at an example. I did just see your other post here and wasn't sure if that logo was the transparent one as well.
4 Replies
I am also curious regarding this.
Hello Eitan,
Thanks for reaching out regarding your logo.
I know that we have a reported issue when viewing courses in the Articulate Mobile App. Is that what you are experiencing as well?
Do you have a sample .story file we could take a look at?
No, this is viewed in a desktop/laptop browser. I will create a an example slide and post it here later on.
Thanks for letting me know that detail Eitan. Sounds like you may be experiencing something different then and I'd love to take a look at an example.
I did just see your other post here and wasn't sure if that logo was the transparent one as well.
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