Logo missing from Articulate Player

Dec 09, 2019

Hi, I am wondering if someone can help. After weeks of creating content I am now publishing my Storyline projects to SCORM 1.2.

Out of 57 files I have 3 files that are not showing the Logo in Articulate mobile player, even though it shows it in the preview. All the settings are the same both in the mobile player and publishing.....this is so frustrating as I want to publish the new content!

I hope someone can help.

3 Replies
Katie Riggio

Hi, Paul. That does sound frustrating, and I'm glad you reached out!

I'd love to help investigate the missing logo issue if you're comfortable with sharing one of the affected .story files. You can send it privately by using this link or attach it publicly here.

Also, what mobile device(s) are you using to test the published output?

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