Hoping someone can help me. What file holds the logo that we upload in the player? It is working locally but when uploaded to the LMS, it appears as a broken link.
are you using the classic or modern player? Which version of SL are you using and are you working from your local drive? Is the logo stored on your local drive or network drive. Below are the specs for sizing - could that be an issue?
To add a logo to the top of the sidebar, mark the Logo box, then use the Click to add a logo link to browse for an image.
For the modern player, the maximum height of the logo is 170 pixels. The width varies since the sidebar changes size to fit the learner's browser. Storyline will scale your image to fit the available space. (The logo won't show in the modern player when you disable all the sidebar tabs.)
For the classic player, the maximum width of the logo is 200 pixels, and the maximum height is 220 pixels. If your image is bigger than these dimensions, Storyline will scale it to fit. (When you use the classic player, your logo won’t display on tablets and smartphones.)
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Hi Gillian
are you using the classic or modern player? Which version of SL are you using and are you working from your local drive? Is the logo stored on your local drive or network drive. Below are the specs for sizing - could that be an issue?
KB article
To add a logo to the top of the sidebar, mark the Logo box, then use the Click to add a logo link to browse for an image.
For the modern player, the maximum height of the logo is 170 pixels. The width varies since the sidebar changes size to fit the learner's browser. Storyline will scale your image to fit the available space. (The logo won't show in the modern player when you disable all the sidebar tabs.)
For the classic player, the maximum width of the logo is 200 pixels, and the maximum height is 220 pixels. If your image is bigger than these dimensions, Storyline will scale it to fit. (When you use the classic player, your logo won’t display on tablets and smartphones.)
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