Logo not displaying with the "story_html5.html" is requested


I have a requirement to build our LMS content using HTML 5, so I'm using Storyline.  Upon uploading my published content, the logo doesn't display when I use the ".../story_html5.html" URL (it shows a broken link image), but it displays when I use ".../story.html".  Any suggestions on getting the logo to appear with the html5 link would be greatly appreciated.   



3 Replies
Ashley Terwilliger-Pollard

Hi Tess,

It may be a problem with the logo file itself, and what you'll want to do is first, try deleting the logo and adding it back. If the logo is still missing, there may be a problem with the image file or format. In some cases, you may be able to convert the image to another file format (PNG, JPG, etc.), then insert it back into your project. If it still won't display in your course, let us know. We'll be glad to review your image file.