Hi there, thanks for the reply. I found the issue by reading through the code and as per my second edit above, the issue is caused by Storyline converting the PNG logo into a SWF.
I found an online PNG to SWF converter that preserved the transparency but crucially, maintained the quality as well.
With images and videos any scaling that you do will impact the image's resolution and could lead to potential blurriness. Take a look at some of the recommendations here as a starting point and I'd suggest testing the course as your preferred size to see how it behaves.
Ashley, I think the problem is that Storyline/Presenter scale the image down. This scaled logo panel size probably hasn't changed since 1024x768 monitors were considered large, and back then, it probably didn't matter, but what happens now is that Articulate scales it down, but then when people view it on their large monitors, it gets scaled back up. If anyone has a current example of a logo not looking blurry, I would love to see it.
I would agree that the recommendation to "Lock the Storyline Player at Optimal Size" would prevent this, but this standard size is now becoming quite small on a typical user's monitor.
The Storyline player optimal size is based on the slide size you've set and the additional padding for player elements, so it's not restricted to one set size.
If you have some examples of logo issues that you'd like us to take a look at, we're more than happy too! Feel free to share it with our Support Engineers, and I'll follow along in your case.
Thanks Will - also just an FYI that it looks like you may have two ELH accounts. Something to keep in mind! Sadly we can't merge accounts, and with a number of replies in each we wouldn't want to delete them either.
I do see that Jonathan is taking a look at your case and I'll follow along too.
I would like to use our logo in the modern player menu, however, the space allotted for the logo takes up quite a bit of vertical space. Is there a way to reduce the vertical spacing to provide the learner better viewing of the menu? It appears to be a fixed height currently.
When you add a logo to the Modern Player, Storyline will scale the logo to fit the available space (height of 170 pixels).
You can use the Classic player if your design allows, as a smaller logo should maintain its size. Take a look at the link below for additional information:
38 Replies
Hi there, thanks for the reply. I found the issue by reading through the code and as per my second edit above, the issue is caused by Storyline converting the PNG logo into a SWF.
I found an online PNG to SWF converter that preserved the transparency but crucially, maintained the quality as well.
Thanks Joe for the update and I'm happy to hear you were able to find a way to get it to work for you!
What happens when you use 200x220 image and also allow for full browser view?
Will the image become grainy? Is there an update on player image size since moving to 360?
Hi Robert,
With images and videos any scaling that you do will impact the image's resolution and could lead to potential blurriness. Take a look at some of the recommendations here as a starting point and I'd suggest testing the course as your preferred size to see how it behaves.
Ashley, I think the problem is that Storyline/Presenter scale the image down. This scaled logo panel size probably hasn't changed since 1024x768 monitors were considered large, and back then, it probably didn't matter, but what happens now is that Articulate scales it down, but then when people view it on their large monitors, it gets scaled back up. If anyone has a current example of a logo not looking blurry, I would love to see it.
I would agree that the recommendation to "Lock the Storyline Player at Optimal Size" would prevent this, but this standard size is now becoming quite small on a typical user's monitor.
Hi Will,
The Storyline player optimal size is based on the slide size you've set and the additional padding for player elements, so it's not restricted to one set size.
If you have some examples of logo issues that you'd like us to take a look at, we're more than happy too! Feel free to share it with our Support Engineers, and I'll follow along in your case.
Thanks Ashley. I’ve submitted a case.
Thanks Will - also just an FYI that it looks like you may have two ELH accounts. Something to keep in mind! Sadly we can't merge accounts, and with a number of replies in each we wouldn't want to delete them either.
I do see that Jonathan is taking a look at your case and I'll follow along too.
One thing you could do is swap the logo out with a higher quality one using Javascript. Here is an example:
https://360.articulate.com/review/content/1ab4260e-fff1-40ac-b5e9-2b9974169fa5/review
I would like to use our logo in the modern player menu, however, the space allotted for the logo takes up quite a bit of vertical space. Is there a way to reduce the vertical spacing to provide the learner better viewing of the menu? It appears to be a fixed height currently.
Hi, Karen.
Thank you for reaching out!
When you add a logo to the Modern Player, Storyline will scale the logo to fit the available space (height of 170 pixels).
You can use the Classic player if your design allows, as a smaller logo should maintain its size. Take a look at the link below for additional information:
Thanks so much Maria.