Long pathnames for the publish folder cause problems
Feb 23, 2016
Windows supports 256 characters for pathnames. I ran into confusion when Storyline 2 wouldn't publish to Word and tracked it down to the pathname length being an issue.
Funny thing is Storyline would publish to both the Web and the LMS. I got no error publishing to Word, but clicking "View Document" did nothing. Opening the publish folder there was no file to be found.
I was able to rename folders to shorter names resulting in a 94 character pathname. Now SL will publish to Word.
The diagnosis of the problem took some time. My first assumption was the .story file was broken in some way, or maybe Windows or Word needed a reboot. I took a lot of tinkering to diagnose this issue.