Long text recall should scroll, not shrink! Whats happening??

Hi Heroes, 

I've developed a text entry and text recall. My problem is happening with the recall. If i've entered text that goes over one line, when its recalled, its re-sizing. What i want to happen, is for it to create a scroll box. I've tried Changing the recall text box  format to "Do not autofit" and "resize shape to fit text"  (both with "Wrap text in shape" selected) and neither of them have worked. It continues to shrink the text.  I've even tried placing the text recall within a scroll box, but it still continues to resize the text.  Argh!
I really need some help with this one. Its making me frazzled! 

Thanks! 

19 Replies
Sarah MacDonald

Originally, my text recall was not a scrolling panel, just a regular text box.  But as i was trying to figure out the issue, I tried putting said textbox into the scrolling panel.  Neither worked out for me. 

I should note, I'm using storyline 1 (Update 8: 1412.921) for this project based on the clients needs. 

Leslie McKerchie

Hi Sarah! Okay...shooting blind for what I understand to be going on here.

We do not grow the text box on the second slide dynamically to fit the variable text. If you want to be able to show multiple lines without shrinking then you will need to size the text box accordingly. You have to set the text box to "Do not Autofit" from the Format Shape dialog.

In addition, we do have an issue in with our QA Team where the Text Entry Scroll bar does not appear in the text box that is referencing the user input until you try to 'edit' something in the box.

Leslie McKerchie

Thanks for sharing Sarah! So, the first bit of my response fits your project.

We do not grow the text box on the second slide dynamically to fit the variable text. If you want to be able to show multiple lines without shrinking then you will need to size the text box accordingly. You have to set the text box to "Do not Autofit" from the Format Shape dialog.

You are welcome to submit a feature request if you'd like.

Alyssa Gomez

Hello Rina!

Thanks for reaching out here! You'll want to be sure that the text box containing the text reference is formatted to "do not autofit". Right click the text box > select Format Shape > select the Text Box tab > select Do not autofit. Then, increase the dimensions of the text box to accommodate multiple lines of text. 

You can test those settings in this file I published to Articulate Review. Let me know if it works on your end!

Rina Patel

Hi Alyssa,
Thank you for your response and sharing a solution.

It still depends on how much text is inputed in the variable. If I place a
paragraph in your example the text size is fine, but if I add triple that,
it shirks (see attachments). Is there another solution that would keep the
text size, no matter how much text is inserted?

Thanks again for your help!
Rina

Alyssa Gomez

Hi Rina,

Since the reference text box does not grow dynamically to fit the variable text, you'll want to be sure the reference text box is large enough to accommodate the text your users are likely to input. It sounds like you're looking for a text box that automatically scrolls up and down once the text reaches the bottom of the box. I think that's an idea worth passing along to our product development team. Would you mind sharing more about how you'd like the reference text box to function in the form of a feature request? Thanks for being a part of the community!

Sarah Berry

Hello,

I had a similar problem and thought I'd share the fix. I needed a blank, scrolling text box that would display user input from a text entry box on a previous slide. This could be up to a paragraph long.

I got the scrolling panel to "click together" by putting dummy text into the display text box, but when I then replaced it with just the input variable reference, the text box shrank to the height of the reference. Then if the user entered a full paragraph in the text entry box, the display box text shrank it instead of scrolling at the same text size (even after I selected "do not autofit").

The fix was to select the display text box and enter a bunch of returns after the reference code line so that the text box doesn't shrink.

Now if the user enters a full paragraph it displays at full size and scrolls!

PS - my initial post said that the box stayed big because I entered the height in the format menu, but it turns out that only worked because I'd entered the returns, which is what keeps the box from shrinking. Also, there seems to be a ratio involved, because if I put in one to many returns the text would shrink again. 

I would be good to make this less finicky, it all seems a bit buggy.

Sarah Berry

Okay, as I duplicate this process I'm finding other really annoying issues. 

1. If your scrolling panel thumb grip thingy happens to move down a line, you've got an extra return, so check that. 

2. I ended up with one text box that had ALL the same settings as the others but was still shrinking text. I just copied and pasted one of the working boxes and entered the original variable reference.

Articulate, please fix this.

Alyssa Gomez

Hi there Sarah!

You mentioned that the text box would shrink in height unless you had multiple returns under the text reference. Instead of using returns, you'll want to be sure that the text box containing the text reference is formatted to "do not autofit". Here's how:

  • Right click the text box.
  • Select Format Shape.
  • Select the Text Box tab. 
  • Select Do not autofit, and Close.
  • Increase the dimensions of the text box to accommodate multiple lines of text. 

Now the text reference box should be large enough to accommodate one paragraph of text. Here's a quick demo of those steps in action!

Now, it sounds like you're also interested in incorporating a scrolling panel with this text reference. I can see why that would be handy, so I'll pass along that feature idea to my team. Thanks for letting us know how we can improve Storyline to work better for you!