Long upload times for Articulate Online

I recently have been experiencing long upload times when trying to upload my courses to Articulate Online.  A 67 MB course took hours to complete.  I had to leave it up overnight, so I'm unsure exactly how long, but I can say that it took 15 minutes for the upload window to report that 1.38 MB had been uploaded.

I just tested my internet connection speed and have 55 Mbps down and 12 Mbps up.

3 Replies
Ashley Terwilliger

Hi Thomas,

I don't see any status issues at Articulate Online (you can check the status of all our sites here: http://status.articulate.com/ and subscribe to updates as well). Is the 67 mb course the only one experiencing the issue or was it happening for a number of courses? I uploaded a few things to AO yesterday and didn't notice any lag time, but if you'd like us to take a look at your course specifically I'm happy to try and test publish it to my AO account. 

Thomas Hall

Hi Ashley,  I left the upload running last night, and when I woke up this morning, it still was not complete.  It's at 62.56 MB out of 67.87.

How can I send you a copy for you to try?  Thanks.

Edit - The upload I started last night at 4:45, just completed at 9:33.  I'm going to re-boot my PC and try again.

Edit 2 - The reboot seems to have solved it.