Lost audio in Storyline 2 and Storyline 360 conversion

Hi! I had an SL2 course that was converted to SL360. The course is pretty heavy with video. During an annual review, I needed to reshoot two of the videos and insert into the module. The original video pieces play in Storyline, but once published to Articulate Review or as a zipped file and loaded to Cornerstone, the audio in the old videos does not play. The videos play, just no audio.

Any help or direction would be appreciated! Thanks.

5 Replies