Lost Storyline File


I'm wondering if there is a way that I can get a lost file back through the ZIP scorm file?

Some form of import?

My computer crashed and I've lost all my saved storyline files but through my LMS i can download the ZIP scorm files.

It would be really handy and helpful if i can upload this and get the source file.

Can someone help?

8 Replies
Phil Mayor

The scorm package cannot be reverse engineered, in the past articulate have described how lost files can be restored from the Temp files.

This may be the right time to look at a backup solution to prevent this happening again, I was once told that data does not truly exist until it is in two places, I have triple redundancy on backups as I cannot afford the time to rebuild anything.

Steve Thomas

I've backed up in many place but this still doesn't help.

I'm constantly connecting to different conncetions due to my job role and never really in the same place.

My computer plays up which I don't think helps.

What are the steps to get the temp files back?

What computer does Articulate recommend using?

What software?



Ashley Terwilliger-Pollard

Hi Steve, 

I'm sorry to hear about your files, and as Phil mentioned there isn't a way to reverse engineer it. A copy of it may be located in your temp folders, and here's how to check:

1) Open this folder in Windows Explorer:
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
We have the minimum system requirements here, and if you're changing locations a lot are you working off networked files or local project files? I'd advice ensuring it's the later as working off a network drive is known to cause issues. 
Phil Mayor

If you have backups then restoring one is probably the best solution, or follow Ashley's instructions to restore a backup

If you are constantly moving around look at using an external drive as a mirror backup and also backing up to the cloud this way you have three versions of the same file.

When I am on the road all work is backed up to an external device as well as to dropbox.