Have a storyline 2 file which I've published to 2004 3rd edition SCORM as recommended in the Cornerstone help files and it's not successfully launching. File is loading the zip file fine (has been produced using Winzip in Parallels 12) but on launching we're getting a 404 error - File not found. Please help!
that sounds painful. I'd recommended uploading and testing your published LMS zip package in Scormcloud (industry standard LMS) to determine if it is a SL issue or a setting in your LMS.
Thanks Wendy! The file is working fine in the Stormcloud LMS... That would indicate it's something in Cornerstone. The mystery continues... any Cornerstone suggestions welcomed 😊
My colleague has taken my build file and published on her PC and the files are uploading beautifully, which still leaves me a little concerned that it's an issue with Mac and Cornerstone compatibility.
Ok this was weird... figured out the problem. There were a whole lot of files missing from the zip file. Most of the LMS files except for the Goodbye.html. and files from other areas. Haven't had time to do a full audit, but don't you think that's strange and to occur in more than one module?
I'd always recommend using the zip option from within Storyline vs. doing it on your own. Storyline will package all the files in the way it's needed for an LMS and get you situated right away. You may also want to take a look at our best practices for Parallels here - as working with the shared profiles in Parallels could be a part of what's causing the issue and odd behavior.
Hope both those tips get you up and running again with Cornerstone! I know we've got a lot of Cornerstone users here in the forums, so if not - I suspect someone will be able to help!
7 Replies
Hi Michelle
that sounds painful. I'd recommended uploading and testing your published LMS zip package in Scormcloud (industry standard LMS) to determine if it is a SL issue or a setting in your LMS.
Thanks Wendy! The file is working fine in the Stormcloud LMS... That would indicate it's something in Cornerstone. The mystery continues... any Cornerstone suggestions welcomed 😊
My colleague has taken my build file and published on her PC and the files are uploading beautifully, which still leaves me a little concerned that it's an issue with Mac and Cornerstone compatibility.
Hi Michelle
not sure if you have seen this thread with lots of discussions around using SL with Cornerstone.
Hope you find the answer ;-)
Ok this was weird... figured out the problem. There were a whole lot of files missing from the zip file. Most of the LMS files except for the Goodbye.html. and files from other areas. Haven't had time to do a full audit, but don't you think that's strange and to occur in more than one module?
Hi Michelle
What's more weird is the published zip package uploaded correctly to Scormcloud - if it was missing all those files it should have thrown an error.
There are two ways to zip -
1. do you publish and zip from within the SL publish window or
2. do you publish and then zip the package from the windows explorer window
Perhaps test both ways and see if there is a difference.
Hi Michelle,
I'd always recommend using the zip option from within Storyline vs. doing it on your own. Storyline will package all the files in the way it's needed for an LMS and get you situated right away. You may also want to take a look at our best practices for Parallels here - as working with the shared profiles in Parallels could be a part of what's causing the issue and odd behavior.
Hope both those tips get you up and running again with Cornerstone! I know we've got a lot of Cornerstone users here in the forums, so if not - I suspect someone will be able to help!
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