Main Menu Preview Just Spinning After Adding Trigger

May 24, 2017

Hello all and good day. I'm encountering an issue with Storyline 360.

I have a storyfile that will have multiple scenes, and I want the main menu to lead the users to each scene.

When I preview the menu by itself (without any triggers jumping to scene) it will preview, but when I add triggers to each button (jump to scene X when user clicks button) and preview the entire project, the player just spins and spins. It happens whether just 1 trigger is added or 5 for all the buttons.

I used the search function but didn't really find an issue similar to mine.

I've attached the Main Menu story file (without my content, due to file size but it is happening on these blank scenes as well) as well as a screenshot of what I am seeing when I preview after adding the triggers.

Please take a look and let me know what I'm missing.



7 Replies
Ashley Terwilliger-Pollard

Hi Pedro,

Were you able to test the version that Wendy shared in Review and see the same behavior? What browser(s) were you testing in?

The preview in Storyline 360 is HTML5. I previewed it within my Windows 10 environment and it worked fine to jump from slide to slide using your buttons on the main menu slide or the menu on the side bar. I also uploaded it to Review here.  Can you let me know if that works for you?