Main Menu Preview Just Spinning After Adding Trigger
May 24, 2017
Hello all and good day. I'm encountering an issue with Storyline 360.
I have a storyfile that will have multiple scenes, and I want the main menu to lead the users to each scene.
When I preview the menu by itself (without any triggers jumping to scene) it will preview, but when I add triggers to each button (jump to scene X when user clicks button) and preview the entire project, the player just spins and spins. It happens whether just 1 trigger is added or 5 for all the buttons.
I used the search function but didn't really find an issue similar to mine.
I've attached the Main Menu story file (without my content, due to file size but it is happening on these blank scenes as well) as well as a screenshot of what I am seeing when I preview after adding the triggers.
Please take a look and let me know what I'm missing.
Thanks!
Pedro
7 Replies
I published your project and viewed in Firefox with HTML5, and I could not replicate your issue. What browser are you using?
I am using the preview within Storyline 360, and I published to Articulate 360 and got the same spinning cursor/spinning unloading preview.
Hi Pedro
I published to Review and I'm not seeing that behaviour. I clicked Menu 1 button it goes to a blank slide, back to menu, next menu button. I'm viewing in Chrome - which browser are you using.
I'm having this same problem with my course. It is a really long project with 77 slides and several different branching scenarios. Anyone have any ideas or suggestions?
Bumping for myself and Jenna :)
Hi Pedro,
Were you able to test the version that Wendy shared in Review and see the same behavior? What browser(s) were you testing in?
The preview in Storyline 360 is HTML5. I previewed it within my Windows 10 environment and it worked fine to jump from slide to slide using your buttons on the main menu slide or the menu on the side bar. I also uploaded it to Review here. Can you let me know if that works for you?
Hi Jenna,
Are you also trying to preview in Storyline 360 and view within Review? Could you share a link to the Review version of your course? Also what browser(s) were you viewing it in?
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