Malfunctioning deposit zone drag and drop

Aug 27, 2019

Hello community ! 

I can't solve a problem.

In a drag and drop exercise, the drop zone isn't recognized for all learners (only 2 learners who use internet explorer).

The training was developed under articulate 360 ​​and exported to HTML5.

Has anyone ever had this problem ?

Thank

Emilie

1 Reply
Leslie McKerchie

Hi Emilie and welcome to E-Learning Heroes :)

Thanks for reaching out and letting us know what you're running into.

We had a previous issue with drag and drop with drop targets with dashed outlines and this was corrected in Update 19.

Do you know what version of Storyline you're using?

You can check by going to:
Help > About Articulate Storyline

We are currently on Build 3.31.19951.0 of Storyline 360. You can read all of the details here.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

This discussion is closed. You can start a new discussion or contact Articulate Support.