Marker Audio Not Working for Preview or Publish
We have created a series of courses in Storyline2 that each have a Tutorial slide. The Tutorial slide contains 9 Markers, each Marker with audio and a caption to describe various aspects of navigation of the Storyline framework (Menu, Closed Caption, Volume, etc.). All of the courses were published by the end of December 2014, or the first week of January 2015. The Tutorial marker audio plays fine for each of these published courses.
We are now duplicating the courses and making shortened versions of them. Each still includes the Tutorial. Because the files are duplicates, the audio is still in place for the Tutorial markers. But when we try to preview or publish, the audio is not playing for the Tutorial markers. No other audio is affected.
I've read that this may happen, but the workarounds either don't apply to our needs, or are a hassle.
Why does this work for the courses that we created a month ago, but not now? Any help/suggestions are appreciated.