Hello everybody,

I'm dealing with a marker issue:

On certain pages, the marker jams the slide: both in preview and published mode, the slide doesn't load.

When I delete the marker, the slide works again.

The problem occurs even with an emtpy marker. 

It always occurs on the same slides. (If I replace a faulty marker with  a new one, the problem remains.)

Are there any known conflicts between markers and other content?

Thank you very much for you help!


3 Replies
Ashley Terwilliger-Pollard

Hi Freek and welcome to Heroes! 

If Storyline is behaving oddly, you'll first want to check into the following (in this order):

If you're still experiencing some odd behavior with markers, can you share your .story file here with us so that we can take a look? If you'd prefer to share it privately you can also send along here. 

Freek Birnie

Hi Ashley,

Thank you for your welcome!

I've checked your first three points and performed the 4th: importing into a new Storyline project.

It appeared only slides based on one particular master slide AND containing a marker wouldn't render in preview  and published mode.

Rebuilding that one master slide solved my problem.

(I don't know what made the master slide faulty.)

Thank you for leading me into the right direction,

Best regards,