When I go to Insert > Marker in SL2, none of the marker icons appear -- only blank circles (see attached). This is happening on both my personal laptop with my SL license, as well as a client laptop with a separate license.
It will insert into my course file with the icon clearly transparent, but I can't see what icon I've selected until after it's inserted in the course file.
I would appreciate any advice on how to resolve! Thank you!
Hey Karen - I'm not seeing an attachment here as you indicated. My first thought is to check the DPI settings.
Articulate Storyline requires Microsoft Windows to be configured with 96 DPI (dots per inch). If Windows is using a different DPI setting, you may experience erratic behavior, such as:
* Elements of the application are misplaced or distorted.
* Objects are misplaced or distorted when previewed or published.
* Zoomed images don't work as expected.
* Font sizes are incorrect after using the translation features.
5 Replies
Hey Karen - I'm not seeing an attachment here as you indicated. My first thought is to check the DPI settings.
Hi Leslie,
The DPI settings are correct and I'm still unable to view the marker icons from the menu bar. I attached my image to this message. Thank you!
Karen
I knew I'd heard of this before. Could be your theme color for your course. Check out this reply.
Leslie, thank you! That was it! So appreciate the assistance!
Whew! Glad that was able to assist Karen :)
This discussion is closed. You can start a new discussion or contact Articulate Support.