Marker formatting
Feb 08, 2019
I recently updated Storyline 360 (now on Build 3.24.17733.0) and something odd happened to one of my markers that I frequently use. The color of markers (with a number icon) seems to have a very dark shading when previewing and publishing. It only appears to be with markers that use the number icon. I have attached a few pics of what I am seeing. Image 1 is what it looks like when editing, image 2 is what it looks like when previewing or publishing. Is anyone else having these issues? Can anyone from Articulate comment as to if this is a known bug? I would like to pass this info along to the content creators I work with to let them know if this is going to be an issue. Thanks!
7 Replies
Hey Jeremy,
Thanks for reaching out and including the screenshots. I'm seeing the same thing on my side! This does appear to be a newer occurrence, as I'm not seeing the same problem in previous versions.
Let me get this to my team to see how we can help. I'll come back to share an update if we get new information!
Thank you for confirming the issue. I look forward to any updates you can provide.
Hi Jeremy!
I've got this reported to our team as a software bug. Here's an inside look at how we tackle bugs once they are reported.
We're seeing the dark shading only happens when using the bottom marker style called Intense Effect. Are you able to use another style instead?
Thank you for reporting this as a software bug.
I might be able to use a different marker style. However, I would rather keep using the existing marker as that has been in our template for the last 6 years and is included in hundreds of existing software simulations. Please keep me posted on when you believe this issue may be resolved. Thank you!
Will do, Jeremy!
I am just going through my quarterly review of Articulate and Storyline for my company. As such, I just updated to the latest version of Storyline. Looks like this is still a bug. Any ideas when it will be fixed? Thank you!
Hi there, Jeremy. I don't have an update for you, currently. I know this impacts many of your projects. Since this discussion is tagged, we'll be able to post here with any new information.
This discussion is closed. You can start a new discussion or contact Articulate Support.