Marker in 360° image with no label at iphone

Nov 17, 2021

As I produced an elearning with 360° images. If I add a label for a marker the label is showing additonal informations.

I tested it with 

- Desktop ... is working

- ipad ... is working

- iphone ... you can click but there is no label.

 

Please verify and help me.

1 Reply
Lauren Connelly

Hello Matthias!

I'm happy to troubleshoot this with you! I've tried to recreate this behavior on my end, and unfortunately, I do not see the same. I'm using Storyline 360 (Build 3.57.26476.0) and an iPhone 11 using iOS 15.0.2, and I can see the label for the marker. I've attached a screen recording of my test.

Which iOS version are you using?