marker pop ups

Jun 06, 2014

Can anyone tell me why, when you put a picture into a pop up on a Marker in Storyline it shows up until you are previewing??? VERY frustrated.  The image below is the published, attached is unpublished

3 Replies
Ashley Terwilliger-Pollard

Hi Wendy,

Where are you testing the published output? Typically if elements aren't working in your published output, you'll want to confirm that you're testing within the intended environment instead of locally, which could cause elements of your content to fail or behave erratically. There are a few free web servers in that linked article you could use to test your course at, and if you're publishing for LMS you could also test at SCORM Cloud which is an industry standard for testing SCORM content. 

If you're still having difficulty when testing within the intended publish environment, can we take a look at your .story file (even just this one slide)?

Ashley Terwilliger-Pollard

Hi Wendy,

First, can you check into the following elements for me that could cause odd behavior in your Storyline files:

If after you've check into those, you're still having difficulty you can upload the file here using the paperclip icon, or send it to me directly with the directions I'll send you. 

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